FAQs
We know starting a new project comes with a lot of questions. From timelines and pricing to platforms and revisions, our goal is to give you clear answers up front. Here you’ll find responses to some of the questions we hear most often, designed to help you feel confident as you plan your next step.
Don’t see your question here? Reach out and we’ll be glad to answer your questions.
Project timelines vary depending on the type of project, scope, and specific needs. Some projects can be completed in just a few weeks, while others require more time for planning, design, and review. During the proposal process, we outline clear timelines so you know exactly what to expect before we begin.
We do not offer financing or traditional payment plans. However, most project costs are divided into milestone payments, which are spread out over the length of the project. This approach makes budgeting easier and keeps payments aligned with progress.
We partner with a wide range of clients, including startups, small businesses, established corporations, and non-profit organizations. We work with brands that value quality, creativity, and purpose-driven design to create results that reflect their goals.
We enjoy working with local businesses, but our work isn’t limited by location. Many of our projects are managed entirely online, allowing us to collaborate with clients across the United States with the same level of communication and care.
Our core services cover website design, branding, social media, and video, but not every project fits neatly into a category. If you have a unique idea or need something specific, let’s talk. We’re flexible and often create custom solutions tailored to our client's goals.
Getting started is simple. Just fill out the Get Started form to tell us about your project and goals. From there, we’ll review the details, reach out with any follow-up questions, and prepare a custom proposal that fits your needs. Once approved, your project officially goes on the schedule.
We don’t list prices on our website because every project is different. Each client has unique goals, timelines, and needs that shape the overall scope of work. Once we understand your project, we’ll provide a clear, customized proposal outlining the strategy, deliverables, and cost. This ensures you’re getting exactly what fits your business rather than a one-size-fits-all package.
We begin with a consultation to understand your goals, challenges, and vision. This meeting helps us learn about your business, brand, and audience so we can clearly define what success looks like for your project.
With a clear direction established, we create a tailored strategy and proposal. You’ll receive a detailed plan with design direction, platform recommendations, timelines, and deliverables built around your goals.
Once you approve the proposal, we finalize the agreement and lock in your project on the schedule. You’ll get a simple onboarding checklist to share assets, content, and other details needed to start smoothly.
With everything in place, we move into the creative and technical work. Our process is collaborative and transparent, keeping you informed from start to finish. The result is a final product we'll both be proud to share.
Every great project starts with a simple step. Let’s create something that works for your business and your goals.
Click “Get Started Today!” to begin your project with Cardinal South Creative & bring your vision to life!